How to find feedback entries with issue IDs that users send via Hubspot
Users will sometimes refer specific to feedback entries with number-like ids e.g. issue #12345. Those currently represent primary keys on our Feedback models. To get to the details of the specific entry follow this link:
https://mathspace.co/admin/feedback/feedbackentry/
PUT_ISSUE_ID_HERE/
If you are able to resolve the issue, make sure to tick on the "resolved" box in the admin feedback entry so it will no longer appear in the Content Metabase.
Disclaimer: the specifics of how the ids look like and how they map to our internal feedback entries may change in the future. When that happens, this page will be updated.